About Us
Post Modular is a British company supplying professional synthesizer instruments in the UK.
Making a Purchase
Making a purchase is easy, just browse our website, and click the ‘cart’ button below any items that you wish to purchase and this will add them to your shopping basket. After you have finished your selection, click on the ‘cart’ symbol on the top right of any page and you will be able to review your selection before paying for the items via the paypal website. All details will be processed via the paypal transaction including your payment confirmation and delivery details.
Alternative methods of payment can be organised via email correspondence, including cash on collection, cheques and Bank Wire Transfer, details available on request. Please note that if paying by personal or business cheque, funds have to be cleared before products or services are supplied. Three to five working days are usually required to clear cheques, which should be made payable to Post Modular Limited. Cheques should be mailed to Post Modular, 39 Penrose Street, London, SE17 3DW, United Kingdom. We only accept cheques drawn on a UK bank account and payable in GBP.
We do not charge for any item until it is ready to ship. Backordered items are not charged until they are ready to be shipped.
Delivery Schedule
We endeavour to send your order out the same or next day if ordered between Monday and Friday (9am-12noon). This means your order could be with you as early as the next working day. We will make an extra effort on your behalf if you desperately need an item to meet a deadline – let us know by email and we will help. If an item is not in stock, please contact us and we will inform you what the lead times are for stock shipments from manufacturers. Goods may be delivered in several consignments, but we will not charge you any extra if this is the case. We will inform you by email when goods have been dispatched and when you can expect delivery.
Tax Charges
Post Modular is VAT registered, VAT No. 101 4865 45. All UK purchases are charged at the standard 20% rate.
EU and RoW purchases are not charged VAT; customers pay custom charges and VAT within their own country when receiving goods.
Credit Card Security
For your security all credit card numbers handled by Paypal are encrypted before transmission over the internet. Please see Paypal’s terms and conditions.
Privacy Policy
Post Modular Limited does not disclose buyers information to third parties. Cookies are used on this website to keep track of the contents of your shopping cart once you have selected an item.
Reaching Us
If you have any query about your order such as despatch date or specific information about products, please email sales@postmodular.co.uk or fill in our online contact form. We are happy to speak to you too, but cannot guarantee being available by phone, so advise using email as a first port of call.
Guarantee
If you are not totally satisfied with your purchase, simply return the unused goods to us within 7 days for a full refund or replacement. This does not affect your statutory rights.
Returns
Please post goods to be returned or exchanged to Post Modular, 39 Penrose Street, London, SE17 3DW. Pack well and return to us with a note of your requirements and original invoice number.
Legal Terms and Conditions of Sale
- DEFINITIONS
“Buyer” means the individual or organisation who buys or agrees to buy the Goods from the Seller;
“Consumer” shall have the meaning as described in section 12 of the Unfair Contract Terms Act 1977;
“Contract” means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions;
“Goods” means the articles that the Buyer agrees to buy from the Seller;
“Seller” means Post Modular Limited, 39 Penrose Street, London, SE17 3DW.
“Terms and Conditions” means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller. - CONDITIONS
Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights as a Consumer.
These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.
Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these Terms and Conditions.
Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller. - ORDERING
All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.
Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 30 days. - PRICE AND PAYMENT
The Price of the Goods shall be that stipulated on the Seller’s Website.
The total purchase price, including delivery charges, will be displayed in the Buyer’s shopping cart prior to confirming the order.
Payment of the Price and delivery charges must be made in full before dispatch of the Goods. - RIGHTS OF SELLER
The Seller reserves the right to adjust the price and specification of any item on the Website at its discretion.
The Seller reserves the right to withdraw any goods from the Website at any time.
The Seller shall not be liable to anyone for withdrawing any Goods from the Website or for refusing to process an order. - AGE OF CONSENT
Where Goods may only be purchased by persons of a certain age the Buyer will be asked when placing an order to declare that they are of the appropriate legal age to purchase the Goods.
If the Seller discovers that the Buyer is not legally entitled to order certain Goods, the Seller shall be entitled to cancel the order immediately, without notice. - WARRANTY
The Seller warrants that the Goods will at the time of dispatch correspond to the description given by the Seller. Except where the Buyer is dealing as a Consumer, all other warranties, conditions, or terms relating to fitness for purpose, merchantability or condition of the Goods, whether implied by Statute, common law or otherwise are excluded, and the Buyer is satisfied as to the suitability of the Goods for the Buyer’s purpose. - DELIVERY
Goods supplied within the UK will normally be delivered on the next working day provided the order and cleared funds have been received before 12 noon. If for any reason it is not possible to despatch on a same day service, goods will automatically go out on the next available day. If you require the goods for a specific date you will need to contact Post Modular to arrange delivery (UK only).
For goods supplied outside the UK, Post Modular will email an estimate for transit time with the shipment tracking number once despatched. Supplies by Post Modular to customers outside of Great Britain will be under a DAP/DUU Incoterm – this means Post Modular will be responsible for export formalities from Great Britain and the buyer is responsible for import formalities, including the payment of all import customs clearance, duties, and taxes upon delivery. Where a shipment is not delivered due to you not undertaking required customs clearance steps, we reserve the right to not issue a replacement and the cost of the whole shipping journey, and the total accumulated customs and duty costs will be deducted from any eligible refund. Our definition of not undertaking required customs clearance steps includes ignoring the charges until the parcel is returned, disputing the charges until the parcel is returned, refusing the delivery of the parcel by not paying the charges. The Seller shall use its reasonable endeavours to meet any date estimated for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods. - CANCELLATION AND RETURN
The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller emailing sales@postmodular.co.uk within 7 working days of delivery if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.
Where a claim of defect or damage is made the Goods shall be returned by the Buyer to the Seller. The Buyer shall be entitled to a full refund (including delivery costs) plus any reasonable return postal charges if the Goods are in fact defective.
If you are a consumer you have the right, in addition to your other rights, to cancel the Contract and receive a refund by informing the Seller emailing sales@postmodular.co.uk within 7 working days of receipt of the Goods.
Goods must be returned by the Buyer and should be adequately insured during the return journey. The Buyer will receive a refund of all monies paid for the Goods (excluding delivery charges, if any, and return postal charges) within 30 days of cancellation. However, if the Buyer fails to return the Goods following cancellation, the Seller shall be entitled to not issue the refund.
Goods to be returned must clearly show the order number obtained from the Seller on the package.
Where returned Goods are found to be damaged in any way due to the Buyer’s fault the Buyer will be liable for the cost of remedying such damage to bring the item back to new condition, and will therefore not be entitled to a full refund of the goods (e.g. any visible marks to a module face plate caused by customer fixing item down with screws will necessitate replacing the used front plate with a new unmarked face plate by the seller to enable resale, and the cost of replacement will be deducted from the sale price for refund). This also includes all boxing and packaging in original new condition, with all cables and screws as received. Any missing original cables, screws and packaging will need to be replaced and will incur a minimum restocking fee of £15 that will be deducted from the refund. - LIMITATION OF LIABILITY
Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the Price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.
Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury resulting from the negligence of the Seller or that of the Seller’s agents or employees. - WAIVER
No waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future. - FORCE MAJEURE
The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations. - SEVERANCE
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated. - CHANGES TO TERMS AND CONDITIONS
The Seller shall be entitled to alter these Terms and Conditions at any time. But this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase. - GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.